Privacy Policy

1. Introduction

This Privacy Policy explains how CoreEngineX ("we," "us," or "our") collects, uses, and protects information when you visit the CoreEngineX website ("the Website"). We are a software studio based in Halifax, Nova Scotia, Canada.

This policy applies only to the Website at coreenginex.com. Individual software products and services developed by CoreEngineX have their own separate privacy policies that govern data practices specific to those products.

2. Information We Collect

3. How We Use Information

We use the information we collect for the following purposes:

• Website operation and maintenance: To ensure the Website functions properly and remains secure.
• Communication: To respond to inquiries or messages you send us.
• Security: To detect, prevent, and address security threats, fraud, or technical issues.
• Legal compliance: To comply with applicable laws, regulations, or legal processes.

We do not use your information for profiling, automated decision-making, or targeted advertising. We do not sell, rent, or trade your personal information to third parties for marketing or any other purpose.

4. Data Sharing

We do not share your personal information with third parties except in the following limited circumstances:

• Legal requirements: We may disclose your information if required to do so by law, regulation, legal process, or enforceable governmental request.
• Protection of rights: We may disclose information when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the successor entity.
• Service providers: We may share information with third-party service providers who assist us in operating the Website (such as hosting providers), subject to confidentiality obligations.

5. Data Retention

• Server logs maintained by our hosting provider are retained for a maximum of ninety (90) days for security monitoring and website operations, after which they are deleted.
• Contact information and messages you provide are retained for as long as necessary to respond to your inquiry and for our legitimate business records, unless you request deletion.

We do not retain personal information longer than necessary for the purposes described in this policy.

6. Data Security

We implement reasonable technical and organizational measures to protect the information we collect against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (HTTPS/TLS).
• Access controls limiting who can access personal information.
• Regular review of our data collection, storage, and processing practices.

No method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially reasonable means to protect your information, we cannot guarantee its absolute security.

7. International Data Transfers

CoreEngineX is based in Canada. If you access the Website from outside Canada, your information may be transferred to, stored, and processed in Canada. By using the Website, you consent to the transfer of your information to Canada, where data protection laws may differ from those in your jurisdiction.

Where required by applicable law, we will ensure that appropriate safeguards are in place for any international data transfers.

8. Your Rights and Choices

9. Third-Party Links

The Website may contain links to third-party websites, products, or services that are not owned or controlled by CoreEngineX. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party website you visit.

10. Product-Specific Privacy Policies

Individual software products and services developed by CoreEngineX have their own separate privacy policies. Those product-specific privacy policies govern the collection, use, and protection of data within those products. This Website Privacy Policy does not apply to the use of any CoreEngineX product or service unless explicitly stated in that product's privacy policy.

11. Children's Privacy

The Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child under 13 has provided us with personal information, please contact us at privacy@coreenginex.com. We will investigate and, if applicable, delete any such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the Website's functionality, or applicable law. If we make material changes, we will provide reasonable notice through the Website or by other means.

Your continued use of the Website after such changes take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.